top of page

Party Rental Guidelines

To ensure a safe and enjoyable experience for everyone, please review our rental guidelines before booking your event

BOOKING & PAYMENT

  • A security deposit and signed waiver/contract are required within 24 hours of receiving your booking invoice to reserve your date.

  • The security deposit is held for incidentals and will be fully refunded if all equipment is returned in proper condition and all rules are followed.

  • The remaining rental balance must be paid in full before equipment setup.

  • We accept cash, credit cards, Afterpay, and Affirm.

DELIVERY & SETUP

  • Delivery is included within our 8-mile service zone of 76247.

  • Events outside this area will incur a $25 delivery fee or additional fee depending on distance traveled.

  • Our team will deliver, set up, and pick up all equipment.

EQUIPMENT RESPONSIBILITY

  • Customers are responsible for the rental equipment during the rental period.

  • If equipment requires excessive cleaning, repair, or replacement due to damage, the customer will be billed accordingly.

  • Jumping Tots DFW is not responsible for accidents or injuries that occur during use.

  • Adult supervision is required at all times while children are playing.

SAFETY RULES

For the safety of all children, please follow these rules:

  • Children must be supervised by an adult at all times.

  • Shoes are not allowed in the bounce house or play areas.

  • No food or drinks inside the equipment.

  • No face paint, glitter, silly string, or substances that may stain or damage equipment.

  • All balls must be returned to the ball pit before pickup time.

  • Play areas are designed for children under 7 years old.

CANCELLATION POLICY

We understand that plans can change. Please review our cancellation and rescheduling policy below.

CANCELLATIONS

• Cancellations made within 7 days of the scheduled event will result in the forfeiture of the security deposit.

• Cancellations made more than 7 days in advance may be eligible for rescheduling based on availability.

RESCHEDULING

• Events may be rescheduled with at least 7 days notice, subject to availability.

WEATHER POLICY

• In the event of severe weather, we will work with you to reschedule your event to a future available date.

• For rainy conditions, outdoor setups require a covered area such as a tent with four walls or an indoor alternative location.

• Water exposure can damage equipment. For this reason, we cannot accommodate bookings involving water activities, including swimming pools, water slides, water balloons, or water guns.

• Bounce houses cannot be operated in winds exceeding 15–20 mph for safety reasons

EQUIPMENT PROTECTION

• Our equipment cannot be set up in conditions that may cause damage, including heavy rain or wet ground.

​

If you have any questions, please feel free to reach out to contact us. We're happy to help make your event a success!

bottom of page