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Jumping Tots DFW Policy

Please contact us if you have any questions.

BOOKING POLICY

  • You must pay a safety deposit, and read & agree to our rental waiver/contract within 24 hrs. of receiving it to be fully booked. The safety deposit does not go toward your balance but is held for incidentals and it will be fully refunded if all rules are followed. 

  • Rental must be paid in full before the equipment setup.

  • If there is extensive cleaning or damage to the equipment. You will be billed for cleaning, repair, or replacement cost. 

  • We from Jumping Tots DFW are not responsible for any accidents or injuries. Parents are advised to monitor their children at all times.

  • A $25 delivery fee is applied to any event outside our 8 mile service zone at 76012 (up to 35 mi. only).

  • We accept a wide range of payment methods, including cash, credit cards, Afterpay, and Affirm.

RULES

  • Children must be supervised by an adult at all times.   

  • NO shoes are allowed in the play area. 

  • NO food or drinks of any kind.

  • NO face paint or any substance that might cause damage to the play area. 

  • Balls must be inside the ball pit at the scheduled pick-up time.

  • Play areas are designed for children under 7 years ONLY. 

CANCELLATION POLICY

  • Cancellations less than seven days before the event will result in the loss of the deposit. You may reschedule the event with a seven day notice from the previous date scheduled. No deposit refund will be given if outdoor parties cannot proceed due to any unforeseen circumstances. 

  • For rainy days we require a tent with four walls if you want an outdoor setup. Or we can use your indoor alternative! Water can cause serious damage to the equipment, so we won't be able to accommodate your booking if you have any water activities (e.g. swimming pools, water slides, water guns, water balloons, etc).

Let us know what you need, and we’ll do our best to assist you.

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